Terms of service

Effective Date: 15.10.2025

Welcome to Something Blue Bridal (“we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By purchasing from or using our Services, you agree to these Terms. Please read them carefully before placing an order.

If you do not agree to these Terms, please do not use our Services.

1. General Information

Something Blue Bridal is an online store offering bridal shoes, accessories, and related products. Our Services are intended for personal, non-commercial use only.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and your continued use of our Services signifies your acceptance of the updated Terms.

2. Eligibility

By using our Services, you confirm that you are at least 18 years old or have permission from a parent or guardian to make a purchase.

3. Product Information

We strive to ensure all product descriptions, prices, and images are accurate. However, slight variations in colour, texture, or appearance may occur due to lighting, device settings, or manufacturing differences.
We reserve the right to correct errors or update product details without prior notice.

4. Orders and Payment

  • All prices are listed in South African Rand (ZAR)
  • Payment must be made in full at the time of purchase.
  • We accept Paystack online card payments or EFT.
  • An order confirmation will be sent to you once payment is received.
  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, incorrect pricing, or stock unavailability.

5. Shipping and Delivery

  • Orders are processed and shipped within 15 business days.
  • Delivery times may vary depending on location and courier availability.
  • Once your order has been shipped, we are not responsible for delays caused by the courier or external factors beyond our control.
  • Please ensure your shipping details are correct — we are not liable for lost packages due to incorrect addresses provided by the customer.

6. Returns and Exchanges

We offer a 7-day return policy from the date of delivery.

To be eligible for a return or exchange:

  • Items must be unworn, unused, and in their original packaging, with all tags attached.
  • Proof of purchase (receipt or order confirmation) is required.

To request a return or exchange, please contact us at gabi@somethingbluebridal.co.za within 7 days of receiving your item.
Customers are responsible for return shipping costs unless the item was defective or sent in error.

For full details, please refer to our Return Policy.

7. Intellectual Property

All content on our website — including text, images, logos, and designs — is the property of Something Blue Bridal and protected under copyright law.
You may not copy, reproduce, or use our content for commercial purposes without prior written consent.

8. Limitation of Liability

We do our best to ensure high-quality products and services. However, we are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
In all cases, our liability will not exceed the purchase price of the item in question.

9. Privacy

We value your privacy. Any personal information collected is used solely for order processing and communication.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising will be subject to the exclusive jurisdiction of South African courts.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
📧 gabi@somethingbluebridal.co.za
🌐 somethingbluebridal.co.za